You'll be able to submit a Support Request at both of the resources above if you still can't find the answer you need.
Our address is:
Post Planner, Inc.
2 Embarcadero Center, 8th Floor
San Francisco, CA 94111 USA
How does the star rating system within the app work?
The Star Rating System helps you predict performance. Our algorithm ranks content based on virality and engagement to give you a predictive performance score. So the more stars you see, the better that content will perform.
Are there any limits to posting?
Facebook has established posting limits that we abide by. Your personal Facebook profile and Group posting have a daily limit of 15. This does not apply to Facebook Pages. *For Master, Agency, Venture the limit is 30.