What social networks do you support?
For now, Facebook and Twitter. We're adding Pinterest, Google+ and LinkedIn soon!
Can I add my own content to Post Planner?
Yes. In fact we highly recommend you do that first. That way everything for your niche is in one place and it's scored by our powerful systems for virality.
Can I post to Facebook groups?
You may post to Facebook Groups that you administer.
Do you have a free trial?
Do you have a native mobile app?
We'll be launching native mobile apps soon, but for now you can access Post Planner on any browser enabled device and add an icon to your home screen for easy access.
Can I transfer my plan to another Facebook profile?
We can transfer your account to another profile as long as it has not been blocked by Facebook. Visit our
for more details.
Is there an affiliate program?
I need help, how do I get support?
No problem, we've made it easy for you to get the answers you need fast. Check out our
inside the app
, click on
on the right side of your screen for a guided walkthrough.
If you still can't find what you're looking for, you'll be able to submit a ticket from either of those resources.
As a small team, we don't have the resources to provide telephone or live chat support at this time.
How does social sign-in work?
We use login with Facebook which associates your existing personal Profile, email and account information to your Post Planner account.
Can I change my plan?
You can upgrade your plan within the app via Settings> Account> Upgrade. To downgrade, email support and we'll process it for you.
What forms of payment do you accept?
You may pay via credit card. We also accept payments for any of our annual plans via PayPal. Send to firstname.lastname@example.org.
What are my billing options?
Post Planner offers monthly subscriptions and annual plans with special incentives. You can switch plans at any time from your account settings.
Can I manage a team with Post Planner?
Yes, you may add team members with our Guru plan and above. It includes the owner of the account and prospective collaborators.
How do I cancel?
You can cancel your plan at anytime. Visit our
for more details.
Do you have a guarantee?
All plans are backed by our 100% Satisfaction Guarantee: If you're unhappy within the first 30 days, we'll issue a refund.
Can I share photos, videos, and GIFs?
Yes, you may share and upload photos to Facebook and Twitter. You may upload videos on Facebook. GIFs work when shared as links on both Facebook and Twitter.
How can I put my evergreen content on autopilot?
You may set it to recycle, which will add that content back into your Plan rotation each time it posts.
What does Post Planner do?
Using Post Planner is like having an entire social media team on demand. We help you FIND, PLAN and POST amazing content to your Social Profiles guaranteed to drive engagement.
How do I contact Post Planner?
We've created a bunch of self-service resources to help you get the answers you need fast:
You'll be able to submit a Support Request at both of the resources above if you still can't find the answer you need.
Our address is:
Post Planner, Inc.
2 Embarcadero Center, 8th Floor
San Francisco, CA 94111 USA
How does the star rating system within the app work?
The Star Rating System helps you predict performance. Our algorithm ranks content based on virality and engagement to give you a predictive performance score. So the more stars you see, the better that content will perform.
Are there any limits to posting?
Facebook has established posting limits that we abide by. Facebook Groups have a daily posting limit of 15. This does not apply to Facebook Pages. *For Master, Agency, Venture the limit is 30.
Can I post to my personal Facebook profile?
No, Facebook does not allow scheduling for a Facebook profile.