Cancellation Policy

All users can use Post Planner Pro for FREE for as long as they want.

If you choose to stop using our FREE app, there is no need to contact us.  Click here to learn how to uninstall the app from your Facebook account.

We do not offer a free trial on Master, Guru or Agency accounts.

Each Master, Guru and Agency app requires a significant amount of work to build, configure and send install instructions on. For this reason, we do not offer a free trial on these apps. Furthermore, because the user interface and basic functionality of our Master, Guru and Agency apps are the same as the free Pro app, we hope you’ll use the free Pro app to decide whether or not you’d like to invest in our higher levels apps.

Cancel your Master, Guru or Agency account & you won’t be charged again.

Once you cancel your Master, Guru or Agency account, you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period, monthly or annual. For example, if your monthly billing cycle is on the 15th of every month, and you cancel on the 20th, you will still have to pay for the current month, but you won’t be charged again after that. If your annual billing cycle is on the 100th day of the year, and you cancel on the 120th day, you will still have to pay for the current year, but you won’t be charged again after that.

We do not issue refunds.

In order to treat everyone equally, no exceptions will be made.

How do I cancel my account?

When you cancel, your account will be downgraded to our free service at the end of the current billing cycle.

You must complete the “Cancel Subscription” form to cancel your paid account:

Cancel subscription